Thank you for shopping at GadgetEnclave.com. If you are not entirely satisfied with your purchase, we're here to help. If you are not completely happy with your purchase, we offer a hassle-free return policy that makes the process as smooth as possible.
1) Return Policy
We accept returns for items that are unworn, unwashed, and with original tags attached within 30 days of the date of delivery. To initiate a return, please contact us at email@example.com to receive a return authorization number and further instructions. We reserve the right to refuse any returns that do not meet our policy requirements.
2) Refund Policy
Once we receive your return, we will inspect it to ensure that it meets our policy requirements. If your return is approved, we will initiate a refund to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable.
If you wish to exchange an item for a different size or color, please contact us at support@gadgetexchange(dot)com to receive a return authorization number and further instructions. Once we receive your return, we will process your exchange and ship out your replacement item(s).
4) Damaged or Defective Items
If you receive a damaged or defective item (dead on arrival) please contact us at support@gadgetexchange(dot)com within 48 hours of receiving the item. Please provide a description and photo(s) of the damage or defect. We will work with you to replace the item or provide a refund.
5) Non-Returnable Items
Certain items are non-returnable, including:
• Gift cards
• Downloadable software or digital products
• Personalized or custom-made items
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7) Cancellation Policy
If you wish to cancel an order, please contact us at support@gadgetenclave(dot)com as soon as possible. If your order has already shipped, we will not be able to cancel it. You will need to initiate a return once you receive the item(s).
8) Contact Information
If you have any questions about our return and refund policy, please contact us at support@gadgetenclave(dot)com.